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>> No. 27254 Anonymous
17th September 2019
Tuesday 9:58 pm
27254 Bluetooth keyboard/mouse dropping out
Alright lads. Here's the situation. I bought a fancy Microsoft Surface Ergonomic bluetooth keyboard, and every time I step away for more than ~5 minutes it does this thing where I have to press a key and then wait for 1-3 seconds. During this time the system is completely locked - whatever's on screen freezes in place and any sound or music stops.

This happens under Linux as well as Windows.

I've looked in power settings in Windows for dongle and mouse and switched it to never sleep wherever possible.

I've looked for others with the same problem, found a handful. Nobody had a solution.

As it happens, I've been given a Surface mouse for free. It also seems to suffer the same problem. My next step would be to buy another bluetooth dongle, but I'm broke and I'd rather not spend the money if can avoid it.

Is there an easy way of pinging bluetooth devices? Or any other way of keeping a bluetooth device awake? I don't mind charging batteries if it'll fix the problem.
Expand all images.
>> No. 27255 Anonymous
17th September 2019
Tuesday 11:04 pm
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>>27254
Microsoft online support tech here.
Bluetooth is gay. Don't use it. Use a fully heterosexual wired connection.
I never answer Bluetooth questions.
>> No. 27256 Anonymous
18th September 2019
Wednesday 12:12 am
27256 spacer
>>27255
There aren't many ergonomic keyboards on the market and I like everything about it other than this one issue, plus it cost me a lot of money. If there was a wired connection I'd use it.
>> No. 27257 Anonymous
18th September 2019
Wednesday 12:17 am
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>>27256
Seriously, I absolutely curve every bluetooth question in the queue because it's a shitty unreliable standard. Save yourself bother now and buy a wired keyboard and mouse. This is the best advice you will get.
>> No. 27258 Anonymous
18th September 2019
Wednesday 12:39 am
27258 spacer
>>27257
I've had a bunch of other bluetooth devices stretching back a decade and a half so I'm well aware of the benefits and shortcomings of the standard, and this is not a particularly strenuous use case.

So no, I get what you're saying, and do genuinely appreciate you taking the time to respond, but I'm not going to give up on an otherwise perfectly functional (and quite expensive) product.
>> No. 27259 Anonymous
18th September 2019
Wednesday 12:45 am
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>>27258
> perfectly functional (and quite expensive)
Half of that is true. It doesn't make the other half any more true.
>> No. 27260 Anonymous
18th September 2019
Wednesday 2:47 am
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>>27255

Get the fuck off /g/
>> No. 27261 Anonymous
18th September 2019
Wednesday 2:47 am
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Yeah Bluetooth threads belong in /101/, surely.
>> No. 27262 Anonymous
18th September 2019
Wednesday 3:33 am
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>>27257
>Save yourself bother now and buy a wired keyboard and mouse.
Seconding both this advice and the sentiment. The only time I've ever had trouble with a wired connection was when I tried a stupidly long PS/2 cable, which was hilarious but entirely understandable.
>> No. 27263 Anonymous
18th September 2019
Wednesday 9:57 am
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>>27259
>>27262
Please, lads. I'm asking for help with one very specific fault, not general observations about bluetooth's reliability.
>> No. 27264 Anonymous
18th September 2019
Wednesday 10:52 am
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>>27263
You've had the best advice you're going to get. I'm not sure what else there is to say.

(A good day to you Sir!)

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